At Goodelas, your satisfaction is our priority. Please read our return and exchange policy carefully.

Eligibility for Returns

Items must be returned within 15 days of delivery.
– Items must be unused, undamaged, and in original packaging.
– Certain items, such as perishable goods, customized products, or intimate wear, are not eligible for return.

 

Process for Returns

1. Contact our customer support at [Insert Contact Email] with your order details.

2. Once approved, ship the item to the provided address.

3. Refunds will be processed within 7-10 business days after inspection.

 

 Exchange Policy

-Exchanges are allowed for items of the same or higher value.
– Follow the same process as for returns.

Non-Refundable Items

– Shipping charges
– Gift cards

Damaged or Defective Items

If you receive a damaged or defective item, contact us within 48 hours of delivery for a replacement or refund.

For assistance, reach out to our support team at [email protected].