At Goodelas, your satisfaction is our priority. Please read our return and exchange policy carefully.
Eligibility for Returns
Items must be returned within 15 days of delivery. – Items must be unused, undamaged, and in original packaging. – Certain items, such as perishable goods, customized products, or intimate wear, are not eligible for return.
Process for Returns
1. Contact our customer support at [Insert Contact Email] with your order details.
2. Once approved, ship the item to the provided address.
3. Refunds will be processed within 7-10 business days after inspection.
Exchange Policy
-Exchanges are allowed for items of the same or higher value. – Follow the same process as for returns.
Non-Refundable Items
– Shipping charges – Gift cards
Damaged or Defective Items
If you receive a damaged or defective item, contact us within 48 hours of delivery for a replacement or refund.